Effective Date: 12th August 2024

Welcome to customarts.in (“Website”), operated by Custom Arts (“we,” “us,” or “our”). By accessing or using our Website and services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you may not use our services.

1. Use of the Website

a. Eligibility:
You must be at least 18 years old to use our services. By using our Website, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding contract.

b. Account Creation:
To access certain features of our Website, you may need to create an account. You agree to provide accurate and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

c. Prohibited Conduct:
You agree not to use our Website for any unlawful purpose or to engage in any conduct that could damage, disable, or impair our Website. Prohibited conduct includes, but is not limited to:

• Uploading or transmitting viruses, malware, or harmful code
• Interfering with the security of the Website or any related networks
• Using the Website to infringe on the intellectual property rights of others

2. Orders and Payment

a. Order Acceptance:
All orders placed through our Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including errors in pricing, product descriptions, or availability.

b. Pricing and Payment:
All prices listed on our Website are in INR – Indian Rupees and are subject to change without notice. You agree to pay the total amount for your order, including applicable taxes and shipping charges. We accept various forms of payment, which are outlined during the checkout process.

c. Order Processing:
Once an order is placed, we will process and fulfill your order according to our standard timelines. We will send you a confirmation email with your order details. Please review your order carefully and notify us of any errors immediately.

3. Shipping and Delivery

a. Shipping Policy:
We offer shipping services to various locations. Shipping costs and delivery times are provided during the checkout process. We are not responsible for delays caused by shipping carriers or events beyond our control.

b. Risk of Loss:
All products purchased from our Website are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.

4. Refunds and Replacements

a. No Refunds:
Due to the customized nature of our products and services, all sales are final. Once a purchase is made, we do not offer refunds under any circumstances. Please review your order carefully before completing your purchase.

b. Replacements:
For certain categories, such as electronics, we will replace products if they are damaged or not working upon receipt. To qualify for a replacement, you must notify us within 3 days of receiving the product. We may require proof of damage or malfunction before processing the replacement. Custom Arts reserves the right to determine whether a product is eligible for replacement.

5. Intellectual Property

a. Ownership:
All content on our Website, including text, graphics, logos, images, and software, is the property of Custom Arts or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our Website without our express written permission.

b. Trademarks:
All trademarks, service marks, and logos used on our Website are the property of Custom Arts or their respective owners. You may not use any of these marks without prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Custom Arts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or related to your use of our Website or services. Our total liability to you for any claims arising from your use of our Website or services shall not exceed the amount paid by you for the relevant product or service.

7. Indemnification

You agree to indemnify, defend, and hold harmless Custom Arts, its affiliates, and their respective directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or related to your use of our Website or your violation of these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Maharashtra Jurisdiction, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

9. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Custom Arts
customarts.in
support@customarts.in